Contact Us

At Bates Saddles, we pride ourselves on our commitment to customer service, ensuring your questions are answered quickly and thoroughly.

Your local retailer is also a valuable point of contact as they can provide local advice on pricing, stock availability, saddle fitters and repairs within your local area.

Connect with us through social media! We’re active on Facebook and Instagram and can be reached via @batessaddles.

Join in the conversation and connect with fellow Bates Saddles riders and advocates with #batessaddle!

Prefer to email? 

Simply send us a message using the form below and we’ll respond to you as soon as possible.

Alternatively you can 

Email us 
customerservice@batessaddles.com

Call us 
08 9492 6453 between 9 am and 3 pm Western Standard Time (Perth).

Queries relating to serial numbers require referral to our specialist product team via the form or email address above. We are unable to assist with serial number queries via phone.

Write to us
Bates Saddles, 430 Newcastle Street West Perth 6005, Australia